Carrier profile · USDOT 495138 · MC-255937 · Updated Sep 6, 2026

Custom Express Inc

18 power unitsavg 9.8 yrLocal · 2 statesMILWAUKEE, WI100/100
CARRIER ACTIVEMC-255937 ACTIVERATED SATISFACTORY
Verified linkscustomexpress.netFMCSA SAFER

Safety

Roadside out-of-service rates versus the national benchmark, inspection and crash trends, decoded violation themes, and ELD / hours-of-service integrity — the full safety picture behind the verdict.

Out-of-service rate· 24-mo cumulative · vs national

Vehicle OOS 0.0%24-mo cumulative
050%nat'l 22.26%
Driver OOS 0.0%24-mo cumulative
030%nat'l 6.67%

Every inspection in the window pooled — 5 vehicle and 9 driver inspections over 24 months.

Vehicle OOS rate· vehicle OOS · vehicle-level inspections · 6-month trailing

0.0% · latest 6-mo window▼ Falling

Share of vehicle-level roadside inspections in each trailing six-month window that resulted in a vehicle out-of-service order. Trending down 8.3 pts across the window. The national vehicle benchmark uses the same metric and is shown on the chart.

Roadside inspection history· 24 charted calendar months · vehicle / driver level · any-OOS overlay

8 inspections in the charted months · busiest month Feb '25 · 2

Vehicle-levelDriver-levelAny OOS

Monthly FMCSA roadside inspections across the 24 charted calendar months. Bars show level-qualified vehicle and driver populations; one inspection can qualify for both. The line shows inspections with any out-of-service result.

Inspection coverage· expected vs observed · the fraud signal

Inspection coverage

How heavily FMCSA inspects this fleet for its size — it tells you how much to trust the safety signals above. Thin coverage on a young authority is a fraud signal nobody else surfaces.

Thin coverage
Under-inspected
Expected
Well-monitored
Heavily inspected
≈0.3 / unit·yr
thin signalabundant signal
Few roadside inspections for a 18-unit fleet — the out-of-service and violation signals above rest on a small sample, so weight them cautiously. Thin coverage on a young authority is itself a flag.
Registered power units
18
Inspections · 24 mo
9
Annualized
≈5 / yr
Coverage
≈0.3 inspections / unit · yr

BASIC categories· CSA SMS · Aug 2026

9%
Unsafe Driving
Vektor peer est.
Hours-of-Service
0violations
clean · per-BASIC
5%
Driver Fitness
Vektor peer est.
Controlled Substances
0violations
clean · per-BASIC
20%
Vehicle Maintenance
Vektor peer est.

Percentile = standing among same-exposure peers (higher = worse). FMCSA publishes percentiles for only some carriers (shown official); elsewhere we show a Vektor peer-percentile estimate, or the absolute SMS measure when there are too few inspections to rank.

Violation themes· decoded · grouped by BASIC

What this carrier actually gets cited for — FMCSA violation codes decoded into plain English, ranked by frequency.

  • 392.2 State/local traffic law violation (speeding, etc.)Unsafe Driving5 · 0 OOS
  • 393.9 Inoperative required lampsVehicle Maintenance2 · 0 OOS
  • 396.5 Oil and/or grease leakVehicle Maintenance2 · 1 OOS
  • 393.53 Automatic brake adjusters / indicatorsVehicle Maintenance1 · 0 OOS
  • 393.47 Brake actuators / linings / componentsVehicle Maintenance1 · 0 OOS
  • 392.16 Failure to use seat beltUnsafe Driving1 · 0 OOS
  • 391.41 No / expired medical certificateDriver Fitness1 · 0 OOS

ELD & hours-of-service

No hours-of-service or ELD violations on record across 17 inspections — a clean logging history.

Crash history· 12 total · 0 in 24 mo

12
Total crashes
0
In last 24 mo
0
Fatal
2
Injury
YearCrashesFatalInjuryTow
20221001
20192002
20172002
20141001
20111001
20101001
20081011
20041001
20031001
19961010
DateStateFatalitiesInjuriesTow-away
Jun 8, 2022WI00Yes
Mar 28, 2019IL00Yes
Jan 11, 2019WI00Yes
Oct 12, 2017WI00Yes
Sep 29, 2017WI00Yes
Dec 3, 2014WI00Yes
Oct 19, 2011WI00Yes
Nov 4, 2010WI00Yes
Dec 17, 2008WI01Yes
Feb 5, 2004IL00Yes
Apr 4, 2003WI00Yes
May 16, 1996WI03No